okbaze Privacy Policy

okbaze ("we", "our", "platform") is a trusted online gaming and betting service provider in Bangladesh. By visiting or using our website okbaze.cam, you agree to the terms of this privacy policy.

The purpose of this privacy policy is to clearly inform you what personal information okbaze collects, why it is collected, how that information is used and stored, and what steps we take to protect your data. We believe that transparency around information and user trust are the foundation of a healthy digital relationship.

This policy applies to all okbaze services, products, promotions, and communication channels. If you disagree with any part of this policy, please refrain from using our platform and contact our support team for any questions.

okbaze may collect various types of personal information. A detailed description of that information is provided below:

Registration and Account Information:

• Full name and date of birth
• Email address
• Mobile number (for verification purposes)
• Password (stored in encrypted form)
• Preferred currency and language selection

Financial Information:

• bKash, Nagad, Rocket, Upay mobile banking numbers
• Bank account details (where applicable)
• Deposit and withdrawal transaction history

Technical and Usage Information:

• IP address and device identifiers
• Browser type and operating system
• Time spent on the site and pages visited
• Gaming activity and betting history
• Cookie and session data

Identity Verification Information:

• National ID (NID) or passport details
• Selfie or photo ID (for KYC verification)
• Proof of address documents

okbaze uses the information it collects for the following lawful purposes:

• Account Management: Completing the registration process, providing login access, and ensuring account security.
• Identity Verification: Preventing access by those under 21 years of age and verifying the legitimacy of financial activity.
• Financial Transactions: Processing deposits, withdrawals, and bonus payments.
• Customer Support: Providing effective assistance via live chat and email to resolve your issues.
• Promotional Communications: Sending special offers, bonuses, and promotional information with your consent.
• Fraud Prevention: Ensuring account security and the smooth operation of the platform.
• Legal Obligations: Complying with applicable laws and regulations.
• Service Improvement: Analyzing data and improving service quality to enhance the user experience.

okbaze never sells your personal information for commercial purposes. However, in certain circumstances we may share information with trusted third parties:

• Payment Processors: With bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
• Technology Partners: With providers of hosting, cybersecurity, and platform maintenance services.
• Law Enforcement Agencies: To fulfill legal obligations or assist in investigations, only upon request from lawful authorities.
• Fraud Prevention Organizations: To prevent financial crime and fraudulent activity.

All third-party partners are required to comply with strict confidentiality agreements and data protection standards.

okbaze uses industry-standard security technology to protect your privacy. Our security framework consists of the following layers:

• SSL/TLS Encryption: 256-bit SSL encryption is active across our entire site. This ensures that all information transmitted between your browser and our servers travels in encrypted form.
• Password Hashing: Your password is never stored directly — it is hashed using strong cryptographic algorithms.
• Two-Factor Authentication (2FA): Two-factor authentication is available to strengthen account security.
• Firewall and DDoS Protection: Our servers are protected by advanced firewalls and cyber attack prevention systems.
• Regular Security Audits: Cybersecurity audits are conducted regularly by third-party experts.
• Restricted Access Controls: Only authorized personnel may access users' personal information.

okbaze retains your information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations.

• Active Account Data: For the entire period the account remains active.
• Financial Transaction Records: For the period required under financial regulatory rules.
• After Account Closure: For a defined period as required by legal obligations or dispute resolution needs.
• Cookie and Session Data: Deleted after the session ends or once the set period has passed.

Cookies are small text files stored in your browser. okbaze uses the following types of cookies:

• Essential Cookies: Required for core site functionality, login sessions, and security. Disabling these cookies will prevent the site from working properly.
• Functional Cookies: Used to remember your preferences (such as language and theme).
• Analytics Cookies: Collect anonymous statistics to monitor site usage and improve service quality.
• Security Cookies: Help detect fraud and protect your account.

You can manage cookies in your browser settings. However, disabling essential cookies may make some site features unavailable.

As a user of okbaze, you have the following rights regarding your own personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or outdated information in your account.
• Right to Erasure: In certain circumstances you may request deletion of your personal information, though some data may need to be retained due to legal obligations.
• Right to Object to Processing: You may object to the use of your information for marketing purposes.
• Right to Data Portability: You may request a copy of the data we hold about you.
• Right to Restrict Processing: In certain circumstances you may request that processing of your information be limited.

To exercise these rights or make any data-related request, please contact our support team.

okbaze is intended only for individuals aged 21 or older. We never knowingly collect any personal information from minors. If we become aware that a minor has registered, that account and associated data will be deleted immediately.

Age verification is a mandatory step in the registration process. For more details on the protection of minors, please visit our Responsible Gaming page.

okbaze primarily serves users in Bangladesh. In some cases, data may be processed outside Bangladesh due to our technology infrastructure or service partnerships. In such cases we ensure that:

• All data transfers are conducted in accordance with appropriate security protocols.
• The receiving party maintains a level of protection equivalent to this privacy policy.
• Data transfer agreements are executed.

okbaze reserves the right to update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• The "Last Updated" date at the top of the policy page will be changed.
• A notification of changes may be sent to your registered email.
• You will see the updated policy when logging in to the platform.

Continued use of the platform after changes have been made will indicate that you have accepted the updated privacy policy. We therefore recommend visiting this page regularly.

The okbaze website may not contain links to third-party websites. However, if visiting an external site becomes necessary in the future, please be aware that those sites have their own privacy policies and we are not responsible for their practices or data collection.